"Microsoft Windows 10 Enterprise 2016 LTSB" wrongly classified as windows serverIssue Issue Computer and laptop with OS "Microsoft Windows 10 Enterprise 2016 LTSB" being classified as windows server (cmdb_ci_win_server) instead of computer (cmdb_ci_computer). LTSB stands for Long Term Service Branch. In Windows 10 there is a new concept of Current Branch and LTSB, you may refer to: http://blogs.technet.com/b/uktechnet/archive/2015/07/13/windows-10-licensing-logic.aspx Snippet from ECC queue when discover CI will find following: <Win32_OperatingSystem> <Caption>Microsoft Windows 10 Enterprise 2016 LTSB</Caption> <Version>10.0.14393</Version> </Win32_OperatingSystem> Solution 1. From "Windows 2016 Server" classification: https://<instance_name>.service-now.com/discovery_classy_windows.do?sys_id=98d98911cb293200a03ef59ea34c9c7e 2. Add a new classification criteria name does not contain LTSB