<h2>Unable to send separate links in the email notification for a Survey</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul><li>Would like to send out an email that has a Smiley Face and a Sad Face and prepopulate responses based on which image is clicked.</li></ul></section></div><div ><h3 >Cause</h3><section><ul><li>Currently, there is no Out of Box functionality to achieve this.</li></ul></section></div><div ><h3 >Resolution</h3><section><ul><li> <div>Try to create two different surveys, one to a satisfaction survey and one to a dissatisfaction survey. I was able to find a Community Post that may assist you in what you are trying to achieve <a href="https://community.servicenow.com/community?id=community_question&sys_id=79f307e5dbd8dbc01dcaf3231f9619a1&view_source=searchResult">https://community.servicenow.com/community?id=community_question&sys_id=79f307e5dbd8dbc01dcaf3231f9619a1&view_source=searchResult</a></div> </li><li> <div>I would suggest posting what you are trying to do on the Community website where professionals, such as yourself, gather to exchange ideas and solutions. Here are a few links that will take you to our community:</div> <div><a href="http://community.servicenow.com">http://community.servicenow.com</a> (home of our user forums and a number of technical blogs)</div> <div><a href="http://community.servicenow.com/forums">http://community.servicenow.com/forums</a> (direct link to the forums)</div> <div><a href="http://community.servicenow.com/answered-topics">http://community.servicenow.com/answered-topics</a> (direct link to forum topics marked as "Answered")</div> </li></ul></section></div></article></div>