Edit button not working for some KB article views.DescriptionCustomer reports the "Edit" button on KB (knowledge base) articles was not working and the button is white (greyed out and disabled) instead of blue.CauseThe issue is with escaped characters in Javascript. There is a system property "glide.ui.escape_all_script" which escapes any characters like single quotes, double quotes, etc. in Jelly script. ResolutionGo to sys_properties_list.do and update the "glide.ui.escape_all_script" property to "true"