${SP} is not getting evaluated in UI page when invoked via glideDialog window - Known Error

${SP} is not getting evaluated in UI page when invoked via glideDialog window Description ${SP} is not getting evaluated to space in UI page when invoked via glideDialog window.

Steps to Reproduce

Open incident list Configure client scripts Create new client script > on change listener > select a field value Create a glide dialog window object with the OOB UI page glide_confirm_basic Cet title with some string containing ${SP}. Ex: "You have changed the${SP} Partner type " Navigate to the incident form and change the field value on which on change client script is written. Glide dialog window appears with ${SP} not evaluated.

To use the update set to see the behavior:

Step 1: Import the update set in OOB Jakarta instance and OOB Kingston Instance Step 2: Committ the update set Step 3: Navigate to incident for and change the assigned to from one user to another or from empty to another user Step 4: Notice a glide modal window opens and then the ${SP} is evaluated in Jakarta instance but not in Kingston.

Workaround After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.