List v3: Clicking the back arrow to the list view of the Software Usage table causes an error - Known Error

List v3: Clicking the back arrow to the list view of the Software Usage table causes an error Description When List_V3 is active, going to the Software Usage table, viewing a record, and then clicking back arrow to the list view causes an error message to display at the top of the page.

Execute operation on script include 'SysRelatedList' from scope 'Software Asset Management Premium' was denied. The application 'Software Asset Management Premium' must declare a cross scope access privilege. Please contact the application author to update their privilege requests." Steps to Reproduce

Go to https:// .service-now.com/samp_sw_usage_list.do?sysparm_query=&sysparm_list_mode=grid.

Click on any record.

Click the back arrow to go back to the list view.

Note the following banner error:

Execute operation on script include 'SysRelatedList' from scope 'Software Asset Management Premium' was denied. The application 'Software Asset Management Premium' must declare a cross scope access privilege. Please contact the application author to update their privilege requests. Workaround Add the missing Application Cross-Scope Access (a record in sys_scope_privilege).

Switch to the Software Asset Management Premium application.

Navigate to System Applications > Application Cross-Scope Access and click New .

Set the following values:

Source Scope : Software Asset Management Premium (this should be automatically populated) Target Scope : Global Target Type : Script Include Target Name : SysRelatedList Operation : Execute API Status : Allowed

Submit the record.