Variables of the type List Collector with glide_list attribute do not honor the reference qualifiers on sc_req_item records - Known Error

Variables of the type List Collector with glide_list attribute do not honor the reference qualifiers on sc_req_item records Description Variables of the type List Collector with glide_list attribute do not honor the reference qualifiers. You can save values that are not qualified by the reference qualifier.

Steps to Reproduce

Create a list collector variable (for example, in the sys_user table).

For more information, see the product documentation topic Types of Service Catalog variables .

Set the variable attribute to glide_list.

Make a reference qualifier for this list collector to restrict the list or search.

For more information, see the product documentation topic Reference qualifiers .

Associate this to a catalog item and click Try It .

Populate the list collector and click Submit .

Once submitted, edit the list collector variable to add more values.

In the search box, search for values that is not qualified by the reference qualifier from the list collector.

Note that you can search for and save values that do not qualify.

You might also see the following entry in the log :

"org.mozilla.javascript.EcmaError: Cannot read property "sys_id" from null Caused by error in at line 1"

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.