Method clearValue on mandatory checkbox field does not let submit Catalog Item - Known Error

Method clearValue on mandatory checkbox field does not let submit Catalog Item Description Using the method clearValue on a mandatory checkbox field will not allow to submit the Catalog Item.

Steps to Reproduce

1. Create a new Maintain item through sc_cat_item.do: - Name: Test checkbox - Save

2. Create the following variables: a1. Type: Select Box a2. Mandatory: True a3. Active: True a4. Order: 100 a5. Question: test a6. Name: test a7. Create two question choices: a7.1. Text: TEST1 a7.2. Value: TEST1 a7.3. Order: 100 a7.4. Text: TEST2 a7.5. Value: TEST2 a7.6. Order: 200

b1. Type: Label b2. Order: 200 b3. Question: label b4. Name: label

c1. Type: CheckBox c2. Active: True c3. Order: 300 c4. Question: checkbox1 c5. Name: checkbox1

d1. Type: CheckBox d2. Active: True d3. Order: 400 d4. Question: checkbox2 d5. Name: checkbox2

3. Create a Catalog Ui Policies for the Maintain Item: - Short description: test - Active: True - Catalog Conditions: test is TEST2 - On load: True - Reverse if false: True - Applies on Requested Items: True - Run scripts: True: Execute if false: function onCondition() { g_form.clearValue('checkbox1'); g_form.clearValue('checkbox2'); }

4. Create the following Catalog UI Policy Actions: a.1. Variable name: checkbox1 a.2. Mandatory: True a.3. Visible: True a.4. Read only: Leave alone

b.1. Variable name: checkbox2 b.2. Mandatory: True b.3. Visible: True b.4. Read only: Leave alone

5. Try the Maintain Item.

6. Select TEST2 for the Select Box test.

7. Select checkbox2.

8. Click on Order Now. The Request is not submitted and a popup message shows: "The following mandatory fields are not filled in: label".

Workaround After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make this decision lightly, and we apologise for any inconvenience.

As a workaround, in the Catalog UI Policy, use the following code in 'Execute if false': function onCondition() { g_form.setValue('checkbox1', false); g_form.setValue('checkbox2', false); }