When Exporting a file. How to Check the size of a file which is being downloaded - Support and Troubleshooting

When Exporting a file. How to Check the size of a file which is being downloaded Issue  How to check the size of a file downloading

General Information When using the export feature to export a file it can take some time to download depending on the size of the file. Whenever using any of the options within export the file is saved within the sys_attachment table

Example: Navigate to the file to download. In this instance, all active users are exported to XML

2. If navigating to the browser's downloads, determine the name of the file

3. Whilst the file is downloading, the session is locked so it is not possible to navigate to another area of the application. Open a new browser and login to the instance of login to the instance again using the browser's incognito mode

How to open google chrome in incognito mode

4. Navigate to the sys_attachment table, provided appropriate roles/security rights are available to access the table, and search for the attachment

To perform this task, enter sys_attachment.list in the filter of the instance

5. Search for the attachment using the filter:

In the example, the following filter options were used:

-> created on today

-> file name = the name fo the file i dowloaded (see step2)

-> created by = my user ID

The attachment table contains a field named Size in bytes which contains the size of the attachment you downloaded in bytes