When a CI (configuration iteam) to CI relationship is deleted the respective record is not removed from the certification element tableIssue When a CI to CI relationship is deleted, the respective record is not removed from the certification element table. Users are not able to see records in the certification task, but still, the percentage complete is not 100%.CauseIn similar incidents, we found that the "task closer" Business Rule was modified. For this specific case, the business rule was inactive and modified. There are only 15 active business rules associated with cert_task, OOB (out of box) we have 32 active ones in the version their instance was running on. Resolution1. Log in to the instance 2. Import OOB business rules associated with the cert_task table.