<h2>Enterprise Deployment & MDM Guidelines</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">Administrators can use an Enterprise Mobile Management(EMM) suite such as AirWatch or MobileIron to distribute and manage the ServiceNow Mobile App on user devices.</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">The custom app config key “SNDefaultInstanceURL” can be configured for seeding a default instance URL already added to the app when deployed. No other custom variables are currently supported.</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">EMM documentation:</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">https://docs.servicenow.com/csh?topicname=enterprise-mobility-management.html&version=latest</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">Airwatch documentation:</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">https://docs.servicenow.com/csh?topicname=airwatch-mdm.html&version=latest</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;"> </p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">MobileIron documentation:</p> <p style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Calibri, sans-serif;">https://docs.servicenow.com/csh?topicname=mobileiron-mdm.html&version=latest</p></section></div></article></div>