Access to Script Includes for External users (snc_external)Issue If a client script has been configured using reusable functions defined in a script include, but this is not working for External Users, or users with snc_external role, here is how to allow access to these users. Out of Box External users do not have access to run script includes, which is documented in our product documentation: Explicit roles. To enable external users to allow access to script include, please add a Client-callable script include ACL rule. Type: client_callable_script_includeAdd <Name of the Script Include to provide access> in Name,Role: snc_external