Notifications are sent to people not in the original recipient list if the included recipients have delegatesIssue Users receive email notifications of tasks on which they are not the caller nor the assignee. This problem occurs if: You are the delegate of other users.Your delegation record allows receiving notifications.The user you are allowing to delegate is receiving notifications. The outbound email logs appear as follows: Notification 'Incident assigned to my group' (xxxx) included recipients as a delegate of another recipient (see "Delegates"): 'John Doe' (xxxxxxx)CauseUsers delegating users can receive notifications on the behavior of another user and added to the notification recipients.ResolutionExclude the delegates from the notification by setting Exclude delegates to true in the Incident assigned to the group notification. Warning: Be sure that delegates do not want to receive notifications before making Exclude delegates active on the notification.