Turning off Live Forms (glide.ui16.live_forms.enabled) hides journal fields associated to Activity Formatter, Activities(Filtered)Description If you turn off Live Forms and set glide.ui16.live_forms.enabled to false, the comment fields associated to a form's Activity Formatter are hidden. Steps to Reproduce To determine if your instance is at risk, check the value of glide.ui16.live_forms.enabled and confirm it is set to true. This property can be found using this path: /sys_properties_list.do?sysparm_query=name%3Dglide.ui16.live_forms.enabled ServiceNow has been able to reproduce this issue with the following workflow: In UI16, navigate to Incident > Open.Confirm there are journal fields and Work Notes displayed above the Activity Formatter.Set glide.ui16.live_forms.enabled to false.Return to the incident form.Note that the journal fields do not display.If you inspect the element, the journal field is set to display: none. Workaround Create a UI Policy for the journal fields that sets Visible to true. For more information, see the documentation topic Create a UI policy. Related Problem: PRB1103343