Users with the template_scheduler role are not able to schedule a template - Known Error

Users with the template_scheduler role are not able to schedule a template Description Users with the template_scheduler role are unable to view the Schedule button when editing a template using the template toolbar. You can view the Schedule button when accessing the sys_template.list directly and editing a template by navigating to System Definitions > Templates .

Steps to Reproduce

Impersonate a user who has the template_scheduler role. Navigate to Incident > Create New . Click on the More options button on the form header and select Toggle Template Bar . From the template toolbar on the bottom, click Create a new template . Notice that there is no Schedule button on the form. Go to sys_template.list and click New . The Schedule button is now displayed. Workaround This is working as designed. The Schedule Template functionality was specifically excluded from being available when editing a template via the template bar modal dialog.