Service Portal: Unable to hide the containers with UI Policies if the container has other variables in itDescriptionIn Service Portal, Catalog UI Policies are not applied for containers if the container has other variables in it.Steps to Reproduce Navigate to System Definition > Plugins and activate the Service Portal plugin. Navigate to Service Catalog > Catalog Definitions > Maintain Items and select the Android item. Under Related Items, go to Variables and click New. Create a variable with the following values: Type: Container Start Ensure that Display Title is checked Order: 100 Fill in the Question and Name fields. Create a variable with the following values: Type: Container End Order: 150. Apply a Catalog UI Policy on Container Start to hide it. Create a variable with the following values: Type: Container Start Ensure that Display Title is checked Order: 200 Fill in the Question and Name fields. Create a variable with the following values: Type: Select Box Order: 225 Fill in the Question and Name fields. Create a variable with the following values: Type: Container End Order: 250. Apply a Catalog UI Policy to hide on Second Container Start. Note that the UI policy is not applied and the second container is not hidden. WorkaroundThe intent with Service Portal is to enable our customers to provide modern, easy-to-use, device agnostic experiences for their end users or requestors. We do not intend to provide full feature parity between the Platform experience and the Service Portal experience. However, we do understand that you may have built out catalog item forms that are fairly complex and do not render well in the Service Portal today. Hopefully, the updates provided in the link below will help you overcome some of those challenges. https://community.servicenow.com/community/service-automation-platform/blog/2017/05/05/service-catalog-on-service-portal If they do not, there is an update set within the link that adds 2 new fields to the sc_cat_item table using iFrames but has changes that mask the iFrame experience. Before using the update set, please understand: This approach is not a product offering, but only provided as an option that you can use, if you choose to do so. There will be NO SUPPORT for this.This is intended to be a short-term option so you can continue to use the Service Catalog on the Service Portal, while you set in motion plans to transform your catalog item forms to fit the Service Portal experience. Related Problem: PRB686408