Setting a field to be non-mandatory with g_form.setMandatory makes the field mandatory - Known Error

Setting a field to be non-mandatory with g_form.setMandatory makes the field mandatory Description When client script is used to make a field not mandatory, the field is instead made mandatory.

Steps to Reproduce

Create a client script to make the Short Description field of a change request NOT mandatory. An example client script is attached to this article. Open a change request record. Note that the Short Description field does not appear to be mandatory. Clear the Short Description field and try to save the record. A warning is displayed stating that the short description is mandatory and the record cannot be saved. Workaround Work around the issue by setting your script to use a boolean argument rather than a string:

Before: g_form.setMandatory(field, 'false')

After: g_form.setMandatory(field, false);