Advanced configuration for traffic-based Discovery - Support and Troubleshooting

Advanced configuration for traffic-based Discovery Issue  Overview Service Mapping can discover configuration items (CIs) by following traffic connections between CIs. This method is referred to as traffic-based discovery. Service Mapping detects outbound connections using the netstat and lsof commands. Starting with the Istanbul release, Service Mapping also supports the Netflow protocol. The Netflow-based discovery is not enabled by default and must be configured.

By default, traffic-based discovery is enabled in Service Mapping and relevant properties are configured to use default values, as described in Properties installed with Service Mapping .

Detailed explanation If necessary, you can configure the following advanced properties:

Parameter name Description sa.cmdb_tcp_refresh Description : This parameter defines if Service Mapping runs the ADM probe to update information on traffic-based connections in the cmdb_tcp table. If this parameter is set to true, Service Mapping runs the ADM probe before the discovery process. Type : true/false

Default value : true

Other possible values : false

Location : This property is not added to the sys_properties table by default. If necessary, create this value .

Update from version Y and later (including WP9, XP2):

Windows - ADM Multiple has been disabled and is no longer supported.

The default value has been changed to false.

The property should not be added. If the property already exists for the customer, it should be deleted, or its value changed to false.

sa.cmdb_tcp_refresh_time_minutes Description : Data on traffic-based connections is stored in the cmdb_tcp table. If the data is stored before the period of time defined by this parameter, Service Mapping updates this data in the table. Type : integer

Default value : 1440

Other possible values : any non-negative number

Location : This property is not added to the sys_properties table by default. If necessary, create this value .

sa.traffic_based.wait_for_adm_probe Description : The ADM probe updates information on traffic-based connections during discovery performed by Service Mapping. This parameter defines if Service Mapping waits until the ADM probe completes updating information before running the discovery process. Type : true/false

Default value : true

Other possible values : false

Location : This property is not added to the sys_properties table by default. If necessary, create this value .

Procedure Add the required properties to the sys_properties table as described in Add a property using sys_properties.list .