In a List type variable, options still show after choice type is selected and default value is set - Known Error

In a List type variable, options still show after choice type is selected and default value is set Description For a List type variable (in the sys-dictionary), when the choice type "Dropdown without --None-- (must specify a default value)" is selected and a default value set, the form still shows the '-- None --' option in the list along with other choice values. Multiple choices should be selectable without the '-- None --' option in the choices list.

Steps to Reproduce

Navigate to System Dictionary > Dictionary . Click New . Create a record with the following values: Table: incident Type: List Column label: List1 Column name: list1 Max length: 100 In the Choice List Specification tab or section, set Choice to Dropdown without --None-- (must specify an default value) . In the Default Value tab or section, set Default Value to 1 . Right-click in the header bar and select Save . In the Choices related list, click New . Create a record with the following values: Label = L1 Value = 1 Click Submit . Click New again. Create a record with the following values: Label = L2 Value = 2 Click Submit . Click Update . Check the list variable in the incident form by navigating to Incident > Create New . On the form, locate the new field named List1 . Note that the List1 field shows the default value 1 . Click the lock icon to open the field. In the choices list, click the arrows to open the list.

Note that the list contains -- None -- , L1 , and L2 . The list should not show -- None -- because the Dropdown without --None-- (must specify a default value) choice type was selected in step 4. Workaround After carefully considering the severity and frequency of this problem, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make these decisions lightly, and we apologise for any inconvenience.