Knowledge v3 ResourcesIssue h3 { color: #293e40; margin-top: 9px; font-size: 16pt; } ul, ol { padding-left: 1em; font-size: 14pt; } .kb_rsrc_card { background-color: #f7f7f7; color: #293e40; padding: 10px; /*height: 4rem;*/ border-radius: 5px; -moz-border-radius: 5px; border: 1px solid #dedede; } .kb_rsrc_cards { max-width: 1200px; margin: 0 auto; display: grid; grid-gap: 1rem; grid-template-columns: repeat(auto-fit, minmax(400px, 1fr)); } td, th { padding: 10px; } Product documentation Knowledge Management v3 MigrationAutomatic changes after Knowledge Management v3 migrationAfter migration to Knowledge Management v3Knowledge Management v3 functionality migrationSet security for items and categoriesCreate a user criteria record in Knowledge ManagementSelect user criteria for a knowledge baseUser criteria diagnosis for Knowledge ManagementKnowledge article templatesEnable external or public users to view knowledge articles from the Knowledge Service Portal Knowledge base: Troubleshooting Understanding User Criteria and ACLs in Knowledge v3Enabling public access to a v3 Knowledge baseDisabling Knowledge v3 menus that appear after an upgrade Videos Getting Started with Knowledge Management v3Migrating from Knowledge Management v2 to v3Knowledge Management Comparison, Features, and Migration Best PracticesHow to Control Knowledge Access Through User CriteriaManaging article-level access controls during migration from Knowledge Management v2 to v3 Community Knowledge v3 features and upgrade best practicesAll things upgrade considered on Knowledge v2 to v3Retaining certain Knowledge v2 features after upgrading to v3Consolidating external sources into Knowledge v3 searchKnowledge v3 search results do not include the topic, category, or KB article numberv2 to v3 - Is there a clear step-by-step process to follow?Harness the power of Knowledge searchPrivate knowledge article in Knowledge v3Article Security and Filtering in Knowledge v3Demos using User Criteria and article-level access control in the knowledge base