How to Access ServiceNow CORE - Security

How to Access ServiceNow CORE ServiceNow CORE

Watch the CORE overview video here

The ServiceNow CORE Compliance Portal is a self-service portal that provides ServiceNow customers with relevant documentation to help address regulatory questions relating to the use of ServiceNow, including those from internal audits, vendor assessments, FDA regulations, ISO, and SOX requirements.

Accessing ServiceNow CORE for Customers and Partners

CORE access for Customers and Partners is provisioned to Now Support Portal account holders by the customer's Primary Customer Administrator who manages the company's ServiceNow instance.

Instructions for customer administrator's on how to grant access to CORE are here. This is a detailed process, so please read the entire KB article Information on how to identify your customer administrator are here ( requires a Now Support Portal account ) If you do not have a Now Support Portal account, please reach out to your customer administrator to be provisioned one. If you do not know who your customer administrator is, please reach out to your internal IT department for further assistance. Once you have been granted Now Support Portal access via the instructions above, complete the following steps to access CORE: Visit the Now Support Portal https://support.servicenow.com/now Login with your credentials Click Trust Center Click the CORE Compliance Portal tile CORE access for Prospects

Prospects may be provisioned temporary 30 day access to CORE by their account team. If you are a prospect seeking to obtain CORE access, please contact your ServiceNow Account Executive for further assistance.

Questions? Contact coreaccess@servicenow.com

Can't wait? V isit the ServiceNow Trust Site for our security overview and other publicly available compliance, privacy and security documentation: https://www.servicenow.com/company/trust.html