Since UI16, field-level right-click context menu is not available on Additional Comments, Work Notes, and Activity fields.DescriptionSince Geneva UI16, the right-click popup menu options are not available for the Additional Comments, Work Notes, and Activity fields on task-inherited forms (including Incident). Steps to Reproduce Log in to an instance with UI16 enabled.Create a new Incident.Before submitting the form, right-click on the Additional Comments field.Confirm that the context menu options are available.Save the form.Repeat steps 3 and 4.The context menu options are no longer available.Change the UI to UI15.Repeat steps 3 and 4. The context menu options are available.WorkaroundAfter carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience. As a workaround, right click the form header, select Configure All => Dictionary , search for and display the necessary field. Alternatively, right click the necessary fields from a create form instead of an update form. Related Problem: PRB656770