Cannot drill through Reference Icon in variables - Known Error

Cannot drill through Reference Icon in variables Description Since the Berlin release, it is no longer possible to drill through Reference Icons that are in variables. This is expected behavior.

Steps to Reproduce

Navigate to Service Catalog > Can We Help You? >Create a New Incident. Enter a name in Open on behalf of this user field . Look up the newly created incident. Go to the variable section. Try to dril through Reference Icon. Workaround Hover over the icon to view the referenced record.