Category Description Translated HTML field renders html as plain text in CMS - Known Error

Category Description Translated HTML field renders html as plain text in CMS Description Category Description Translated HTML field renders html as plain text in CMS. Steps to Reproduce

Go to Service Catalog > Catalog Definitions > Maintain Categories > Software . Right-click the Description label and select Configure Dictionary . Change the type from Translated Text to Translated HTML . Update the content to include html (for example, add bullets). Go to https://demonightlyus.service-now.com/ess/order_software.do . Notice the html tags are rendered as plain text:

Workaround This issue occurs as a result of changing the data type of a column, which is not supported. The fix is to revert back to the original data type. Only plain text is supported in the Category Description field.