Start date does not apply for on-call scheduling when the instance date format is MM-dd-yyyy - Known Error

Start date does not apply for on-call scheduling when the instance date format is MM-dd-yyyy Description When the instance date format is changed from the default to MM-dd-yyyy, the start date for newly created schedules does not work as expected. Steps to Reproduce Navigate to System Properties > System . Change the date format to MM-dd-yyyy . Go to On-Call Scheduling > Create New Schedule . Fill out the fields and remember the start date you specify. Finish creating the schedule, ensuring that some users are on the roster. Go to the On-call Calendar . The start date does not apply for the schedule. Change the date format back to the system default Create a new schedule. The start date is applied. Workaround The most likely cause of the problem is timezones. Ensure you set the timezone of the rota correctly. Use the I n which time zone does your schedule apply? question on the Schedule panel of the Create On-Call Schedule wizard.