Determining causes for skipped approvals (group or user)DescriptionWhile a Flow is running (active execution) or a workflow is running in an active context, an approval step/activity can inadvertently skip to the next step/activity.CauseThe desired approval user or group is missing or invalid (for example, sys_id).The desired group record from which to pull approvers has no group members.The desired approval user or group record became inactive after the approval record was created.The target for user or group information is a dot-walked field, such as current.opened_by.department.manager, and it has a missing or invalid approval user or group.The business rule on the table that is associated with the workflow is invalid.ResolutionVerify after approval that the workflow progressed to the next activity. If a workflow failed to progress, check the business rules. For more information, see Debugging Business Rules.Point to each processed approval activity to find activities where the State is Finished and the Result is Skipped.Navigate to Workflow > Workflow Editor and open the workflow.Double-click the skipped activity, and then click Users or Groups.Assign an active user or group for the approval activity. For more information, see Workflow Error Handling.For Flows, ensure that within the execution, referenced users/groups are both active and, if a group record, that there are group members in the group (if the desired outcome is to pull the members of 'X' group and populate them as approvers).