<h2>Authentication Resources</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><style type="text/css"> .kb_rsrc_card { background-color: #f7f7f7; color: #293e40; padding: 10px; border-radius: 5px; border-collapse: separate !important; -moz-border-radius: 5px; border: 1px solid #dedede; min-height: 200px; } .kb_rsrc_cards { max-width: 98%; margin: 4px 0px 10px 0px; display: grid; grid-gap: 1rem; grid-template-columns: repeat(auto-fit, minmax(400px, 1fr)); } .kb_rsrc_card td, th { padding: 10px; vertical-align: top; } .kb_rsrc_card h3 { color: #293e40; margin-top: 9px; font-size: 16pt; } .kb_rsrc_card ul, ol { padding-left: 1em; font-size: 14pt; } </style> <div class="kb_rsrc_cards"> <table class="kb_rsrc_card"><tbody><tr><td> <h3>Documentation: Authentication resources</h3> <ol style="list-style-position: inside;"><li><a title="LDAP Integration" href="https://docs.servicenow.com/csh?version=latest&topicname=c_LDAPIntegration.html" target="_blank" rel="noopener noreferrer">LDAP Integration</a></li><li><a title="LDAP Integration Setup" href="https://docs.servicenow.com/csh?version=latest&topicname=c_LDAPIntegrationSetup.html" target="_blank" rel="noopener noreferrer">LDAP Integration Setup</a></li><li><a title="LDAP Integration Troubleshooting" href="https://docs.servicenow.com/csh?version=latest&topicname=c_LDAPIntegrationTroubleshooting.html" target="_blank" rel="noopener noreferrer">LDAP Integration Troubleshooting</a></li><li><a title="Authentication with SAML 2.0" href="https://docs.servicenow.com/csh?version=latest&topicname=c_SAML2.0WebBrowserSSOProfile.html" target="_blank" rel="noopener noreferrer">Authentication with SAML 2.0</a></li><li><a title="Authentication" href="https://docs.servicenow.com/csh?version=latest&topicname=c_Authentication.html" target="_blank" rel="noopener noreferrer">Authentication</a></li><li><a title="External Single Sign-On" href="https://docs.servicenow.com/csh?version=latest&topicname=c_MultipleProviderSingleSignOn.html" target="_blank" rel="noopener noreferrer">External Single Sign-On</a></li></ol> </td></tr></tbody></table> <table class="kb_rsrc_card"><tbody><tr><td> <h3>Troubleshooting authentication issues</h3> <ul style="list-style-position: inside;"><li><a title="Troubleshooting LDAP issues in ServiceNow" href="/kb?id=kb_article_view&sysparm_article=KB0539111" target="_blank" rel="noopener noreferrer">Troubleshooting LDAP issues in ServiceNow</a></li><li><a title="Troubleshooting SAML or SSO issues in ServiceNow" href="/kb?id=kb_article_view&sysparm_article=KB0539112" target="_blank" rel="noopener noreferrer">Troubleshooting SAML or SSO issues in ServiceNow</a></li><li><a title="Determining if SAML or LDAP is being used in the instance" href="/kb?id=kb_article_view&sysparm_article=KB0538787" target="_blank" rel="noopener noreferrer">Determining if SAML or LDAP is being used in the instance</a></li></ul> </td></tr></tbody></table> <table class="kb_rsrc_card"><tbody><tr><td> <h3>Authentication video tutorials</h3> <ol style="list-style-position: inside;"><li><a title="How to Configure an LDAP Server" href="https://www.youtube.com/watch?v=KQdQ3ITG_Vg" target="_blank" rel="noopener noreferrer">How to Configure an LDAP Server</a></li><li><a title="How to Configure ADFS 2.0 to Communicate with SAML 2.0" href="https://www.youtube.com/watch?v=qhKW9wrn3_0" target="_blank" rel="noopener noreferrer">How to Configure ADFS 2.0 to Communicate with SAML 2.0</a></li><li><a title="Troubleshooting and Updating Certificates" href="https://www.youtube.com/watch?v=iTjYysxRVuk" target="_blank" rel="noopener noreferrer">Troubleshooting and Updating Certificates</a></li></ol> </td></tr></tbody></table> <table class="kb_rsrc_card"><tbody><tr><td> <h3>Community answers to your authentication questions</h3> <ul style="list-style-position: inside;"><li><a title="SAML User Redirect to UI Page if Unauthorized Link" href="https://community.servicenow.com/community?id=community_question&sys_id=2a060b61db1cdbc01dcaf3231f961941" target="_blank" rel="noopener noreferrer">SAML User Redirect to UI Page if Unauthorized Link</a></li><li><a title="Any known ways to back out of SAML specific SSO?" href="https://community.servicenow.com/community?id=community_question&sys_id=9651c329db98dbc01dcaf3231f961962" target="_blank" rel="noopener noreferrer">Any known ways to back out of SAML specific SSO?</a></li><li><a title="SAML configuration not working against ESS portal login page" href="https://community.servicenow.com/community?id=community_question&sys_id=19d057a9dbdcdbc01dcaf3231f96193e" target="_blank" rel="noopener noreferrer">SAML configuration not working against ESS portal login page</a></li><li><a title="SSO Target parameter" href="https://community.servicenow.com/community?id=community_question&sys_id=8af74f2ddb1cdbc01dcaf3231f96195d" target="_blank" rel="noopener noreferrer">SSO Target parameter</a></li><li><a title="SSO authentication and redirecting users to different pages depending on their roles" href="https://community.servicenow.com/community?id=community_question&sys_id=0a8e8b21dbdcdbc01dcaf3231f96190f&view_source=searchResult" target="_blank" rel="noopener noreferrer">SSO authentication and redirecting users to different pages depending on their roles</a></li></ul> </td></tr></tbody></table> </div></section></div></article></div>