Creating attachments using Web Services


Description

This article addresses the following two needs:

Resolution

Follow the instructions in Attachment Creator Webservice in the ServiceNow product documentation.

The article is written for SOAP web services, but the same principle can be used with either REST API or JSONv2. In those cases, send a POST request to the following URLs:


Additional Information

Business rules and sensors are defined on the ECC Queue to act on records inserted with the AttachmentCreator agent. Sending a request to the ECC Queue as described above through any web service creates the attachment.

Attachment creation is limited by: