Enabling mutual Authentication for Outbound SOAP and RESTDescriptionSome web service providers may require mutual authentication and reject requests made without mutual authentication. Symptoms Outbound web services from a ServiceNow instance are unable to communicate with a web service provider that requires mutual authentication.Web service authentication fails after configuring SAML with a different keystore.CauseMutual authentication must be configured on the ServiceNow instance.ResolutionConfigure the mutual authentication properties on your ServiceNow instance. Details about setting these properties are available in the product documentation: Outbound SOAP mutual authentication.