Excessive size or quantity of email attachments on sent Email causes prevents instance Emails from sending/receiving or an instance performance degradation


Description

This problem is intended to track the impact of all incidents caused by Email attachment quantity or size, which impacts the performance of the instance.

Steps to Reproduce

There are three ways to get into an "excessive attachments" situation that degrades the instance performance.

Workaround

Limit the number of attachments per email and ensure that the total size of the attachments is well below 25MB.


Related Problem: PRB598544