ODBC Error Messages: Verifying that the URL of your instance is correct - Support and Troubleshooting

ODBC Error Messages: Verifying that the URL of your instance is correct Issue  ODBC Error Messages: Verifying that the URL of your instance is correct

Symptoms driver unable to connect receive connection timed out error message

Cause If you receive a connection timed out error message, it may be that the driver was unable to connect to the URL configured to your instance, or the URL may be incorrect. Resolution If you receive the following error message, [DataDirect][ODBC OpenAccess SDK driver][OpenAccess SDK SQL Engine]java.net.ConnectException: Connection timed out: connect , check to see if you have configured global defaults or DSN, and ensure that the URL is correct. For more information on configuring global defaults and creating a new DSN using the ODBC driver, see ODBC Driver in the ServiceNow product documentation.