When using Internet Explorer while logged in to HI, the browser is forced into compatibility mode - Known Error

When using Internet Explorer while logged in to HI, the browser is forced into compatibility mode Description Under certain conditions, customers who use Internet Explorer to log in to HI.service-now.com have experienced their browsers running in compatibility mode. This condition is caused by *.service-now.com or HI.service-now.com being added to the Trusted sites list within Internet Explorer.

Workaround To resolve this issue, remove the references to ServiceNow in the Trusted sites zone. To do this:

1. In the Internet Explorer Command Bar, go to Tools > Internet options .

3. Select the Security tab.

4. Click the Trusted sites option.

3. Remove *.service-now.com from your Websites list.