Determining if a request is approved - Support and Troubleshooting

Determining if a request is approved Issue

Determining if a request is approved

Symptoms Symptoms may include the following: Cannot publish workflow Publishing workflow takes too long Cannot modify checked out workflow Cannot start workflow Workflow does not start Workflow does not trigger Check in the list view To determine if a request is approved using list view, check the Request state column in the Requests related list.

Check in the Request form view To determine if a request is approved using Request form view, check the Request State field.

Cause If the Request State field does not show as Approved , it usually means that the request is still waiting for approval. Check the Approver related list in the Request form view to see who can approve the request.

Note : If the request is not approved, workflows will not start for any RITM (Requested Item) associated with that request.