Formatter on Schedule Entry record behaves incorrectly - Known Error

Formatter on Schedule Entry record behaves incorrectly Description - The formatter on the Schedule Entry record lets you specify the When values for the Schedule Entry record. - If the parent Schedule record specifies a time zone instead of Floating, there is a time zone choice displayed (read-only) as part of the formatter. - In the base system, the values you enter into this formatter (schedule_date_range.xml) are populated into the start_date_time and end_date_time fields. These fields are not shown on the form. - When the form is drawn, this formatter is populated with the information from the start_date_time and end_date_time fields.

The problem occurs if the form layout includes the start_date_time and end_date_time fields before the formatter that shows the "When" date/time range and you display one of these Schedule Entry records for a schedule with a specified timezone. The system populates the time input boxes on the formatter with two values that are an hour apart, instead of using the expected values from the start_date_time and end_date_time fields. Steps to Reproduce

Navigate to a cmn_schedule_span record. Personalize the form to add the start_date_time and end_date_time fields to the form layout before the Schedule Date Range Selector (this is important). Navigate to the 8-5 weekdays' cmn_schedule record and note that the Schedule Entries related list shows Name: Monday-Friday 8-5 Start date time: 2008-07-07 08:00:00 End date time: 2008-07-07 17:00:00. Navigate to the Monday-Friday 8-5' cmn_schedule_span record and note that the formatter is populated with: 2008-07-07 08:00:00 To 17:00:00 2008-07-07. Navigate to the Application FLX cmn_schedule record and note that the Schedule Entries related list shows Name: App FLX Entry Start date time: 2010-11-20 16:00:00 End date time: 2010-11-20 20:00:00. Navigate to the App FLX Entry cmn_schedule_span record and note that the formatter is populated with: 2014-02-07 21:00:00 To 22:00:00 2014-02-07. It should be: 2010-11-20 16:00:00 To 20:00:00 2010-11-20. Workaround Remove the Start date time and End date time fields from the form layout. Only use the Scheduled Date Range Selector formatter to display or change these values.