Incorrect SOAP response message generated when ElementFormDefault="unqualified"Description An incorrect SOAP response message is generated when ElementFormDefault="unqualified". This is seen when the SOAP response does not state which table the record should be inserted into.For instance, a SOAP response should contain a value such as this:<n:getKeysResponse xmlns:n=http://www.service-now.com/incident><sys_id>005ae3231b203000f1129141be0713cf..... omitted ....</sys_id><count>216</count></getKeysResponse>However, the following is seen:<n:getKeysResponse><sys_id>005ae3231b203000f1129141be0713cf..... omitted ....</sys_id><count>216</count></getKeysResponse> Steps to Reproduce Make sure glide.wsdl.schema.UnqualifiedElementFormDefault=true in Web Services Properties. Use SOAP-UI to invoke getKeys from incident.do?WSDL. You would get following soap response: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">; <SOAP-ENV:Body> <getKeysResponse> <sys_id>005ae3231b203000f1129141be0713cf..... omitted ....</sys_id> <count>216</count> </getKeysResponse> </SOAP-ENV:Body> </SOAP-ENV:Envelope> The problem is that getKeysResponse namespace is incorrectly omitted. What should be done is the global element getKeysResponse should be namespace-qualified and the local namespace should not be qualified since WSDL document defined ElementFormDefault="unqualified". http://www.w3.org/TR/xmlschema-0/#NS This is what it should look like: <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">; <SOAP-ENV:Body> <n:getKeysResponse xmlns:n=http://www.service-now.com/incident>; <sys_id>005ae3231b203000f1129141be0713cf..... omitted ....</sys_id> <count>216</count> </getKeysResponse> </SOAP-ENV:Body> </SOAP-ENV:Envelope> Workaround Set the property glide.wsdl.schema.UnqualifiedElementFormDefault to false. Related Problem: PRB576662