Restoring Basic Services of a Cloned Instance
This section details the steps involved to restore email functionality and to ensure that all scheduled jobs are running on proper nodes after cloning an instance. Once a clone request is complete, the clone's email service is disabled to prevent it from sending duplicate or unwanted email. In addition, you may need to reassign scheduled jobs to the clone's nodes.
To restore basic service of a cloned instance:
Important: Your ServiceNow administrator should understand the effects of changing scheduled jobs to different nodes before performing these steps. Contact customer support if you have questions.