Auto-complete suggestions do not work when typing a value in a reference fieldDescription<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internalTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 85%; border-spacing:0; } .sp td{ border-bottom: 1px solid; border-right: 1px solid; border-color:#E0E0E0; background-color: #ffffff; height: 20px; padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; } .sphr td{ border-right: 1px solid; border-bottom: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; height: 20px; } .title { color: #D1232B; font-weight:; font-size:25px; } .hd1{ color: #D1232B; font-weight:; font-size:18px; } .hd2{ color: #646464; font-weight:bold; font-size:16px; text-decoration: underline; } .hd3{ color: #7a7a7a; font-weight:; font-size:16px; text-decoration:; } .hd4{ color: #000000; font-weight:bold; font-size:14px; text-decoration:; } --> When typing information in a reference field, no results are returned. CauseThe reference field is not configured correctly in the System Dictionary entry.A client-side error has occurred and the functionality of the form has been compromised.ResolutionA reference field stores a reference to a field on a separate table. For example, the Caller field on the Incident table is a reference to the User [sys_user] table. When a reference field is defined, a relationship between the two tables is created. Adding a reference field to a form makes the other fields in the referenced table available to the form. For additional information on reference fields, refer to Reference Fields in the ServiceNow product documentation. By default, a reference field auto-completes as the user types in the field. Administrators can configure additional auto-complete options. A user must have table-level read permission on the referenced table for auto-complete to display any options. To configure auto-complete options, refer to Auto-Complete for Reference Fields in the ServiceNow product documentation. Note: The reference field in the system dictionary is now a reference field in Calgary and subsequent releases. Therefore, users can select the referenced table with an auto-complete suggestion instead of entering a table name manually. To troubleshoot the auto-complete suggestions in a reference field: Verify that the dictionary entry for the reference field is properly configured. For instructions, refer to Verifying the auto-complete suggestions are properly configured.Review client scripts to verify that there are no client-side issues. For instructions, refer to Managing client-side errors.