Verify application installation completed when progress bar is stuck at 99%Summary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Learn how to confirm that an application installation completed successfully when the progress bar appears stuck at 99%. Although the progress bar does not reach 100%, the application list may already show the latest version, indicating the installation finished. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All supported releases Instructions<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } To confirm that the application installation completed successfully, compare the start and completion times across three sources: the Progress Worker record, the Execution Tracker record, and the node logs. If the times align and the node logs show a "Completed" entry, the installation finished successfully despite the progress bar display. Go to the Progress Worker [sys_progress_worker] table. Filter by Name = Install Application and open the record for your installation. Note the start and completion times.Go to the Execution Tracker [sys_execution_tracker] table. Open the Install Application record and note the start and completion times. These should match the Progress Worker times from step 1.Check the node logs for the application installation and verify that the start and finish times match the times from steps 1 and 2. A completed installation includes a log entry similar to the following: 2022-02-02 23:15:11 (672) worker.3 worker.3 txid=c01423bf8795 *** Start Background transaction - system, user: system 2022-02-02 23:15:11 (675) worker.3 worker.3 txid=c01423bf8795 Starting: Install Application.0214af7ft795c5d0d055cae20cbb3624, Trigger Type: Once, Priority: 25, Upgrade Safe: true, Repeat: 2022-02-02 23:15:11 (675) worker.3 worker.3 txid=c01423bf8795 Name: Install Application 2022-02-02 23:15:11 (716) worker.3 worker.3 txid=c01423bf8795 DEBUG: Skipping nil parameter value for: sysparm_developer -- -- 2022-02-02 23:22:32 (269) worker.3 worker.3 txid=c01423bf8795 Finished Loading plugin: x_test_sstprg [390543ms] 2022-02-02 23:22:32 (317) worker.3 worker.3 txid=c01423bf8795 Loading relevant conditional content for x_test_sstprg 2022-02-02 23:22:32 (361) worker.3 worker.3 txid=c01423bf8795 Finished Loading relevant conditional content for x_test_sstprg [44] 2022-02-02 23:22:32 (363) worker.3 worker.3 txid=c01423bf8795 Finished app install, updating version info 2022-02-02 23:22:33 (331) worker.3 worker.3 txid=c01423bf8795 DEBUG: Removing stale app version 2.1.32 for app x_test_sstprg 2022-02-02 23:22:33 (431) worker.3 worker.3 txid=c01423bf8795 DEBUG: Removing stale app version 2.1.33 for app x_test_sstprg 2022-02-02 23:22:33 (629) worker.3 worker.3 txid=c01423bf8795 Completed: Install Application in 0:07:21.920, next occurrence is null Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } If the progress bar remains stuck and the installation does not appear to have completed, the following known issue may apply. This issue was fixed beginning with Vancouver Patch 6. PRB1718754 | KB1587314 - Upgrading plugin is stuck in new application manager in Vancouver release - Classic Application Manager shows upgrade completed