Sentiment Analysis action

Use the Sentiment Analysis action with Workflow Studio and Virtual Agent to detect the sentiment of your users from their input.

Fields Field Description Utterance Text to analyze for user sentiment.

Inputs Provide a value for each input that your flow needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

Utterance

Data type: String User-generated text to analyze the sentiment. You can enter text directly or use pills from the Data panel.

Outputs These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

Response

Data type: String Content generated by the AI model.

Provider

Data type: String Name of the AI model that generated the response.

Action Status

Data type: String Details about the success of the action.